VISION
We are a health and consumer services company making people's lives better.
VALUES
Integrity
We will honor our commitments and endeavor to ensure that they are fair and
contribute to the welfare of all of our constituents. We will always strive
to make the right choices.
Businesslike
We will have a bias toward action and innovation, and we assume accountability
for our results. We will strive to make decisions as close to the customer
as possible.
Customer
We will attract, retain and reward talented, hard-working, team-oriented individuals
who put our customers first and take prudent risks.
People
We will respect and recognize those employees and institutions that demonstrate
and exemplify our values.
Quality
We will establish a position as a recognized industry leader in innovation
and quality whose members benefit from superior clinical, service and cost
outcomes.